White glove delivery program PREMIUM LAST-MILE · OVERSIZED & HIGH-VALUE GOODS

A delivery experience built for satisfied customers.

GreatFreightRates.com delivers a premium last-mile experience for oversized, heavy, and high-value freight. Our 2-person White Glove teams provide a professional, transparent, and superior alternative to standard LTL freight shipping — a co-branded delivery experience that carries your brand's promise of quality all the way to the customer's door.

Co-brand partner Your brand, for your customers
01 · Service offerings / Three levels.
EACH TIER — ALL-IN · NO SURPRISES
TIER 01 · CURBSIDE

Doorstep / Garage

DOOR

Local agent confirms delivery to porch, garage, or apartment unit door — signature required, pallet removed.

  • 4-hour delivery window
  • Signature on delivery
  • Unpacking
  • Assembly
★ Most chosen
TIER 02 · INSIDE

Room of Choice

RoC

30 minutes on-site, inside delivery to the room of choice. One flight of stairs included — packaging stays.

  • 30 minutes on-site included
  • Inside delivery, room of choice
  • 1 flight of stairs included
  • Unpack & assembly
TIER 03 · FULL SERVICE

Light Assembly

WGLA

Inside delivery plus light assembly, unpack, and full debris removal — the closest thing to a showroom setup at home.

  • 30 minutes on-site included
  • Unpack & light assembly
  • Debris & packaging removed
  • 1 flight of stairs included
02 · Delivery process / From origin to your door.
FROM SHIP-OUT TO DOORSTEP
STEP 01

LTL to WG agent warehouse

STEP 02

Order received · SMS & email

STEP 03

Appointment scheduled · 4-hr window

STEP 04

Out for delivery · 30-min heads-up

03 · Consignee SMS experience / Three touchpoints. Zero surprises.
i. ORDER RECEIVED
Tue, 9:41 AM · Your Brand

Delivery Update: Your order has been received and is now moving through the delivery process. We'll keep you updated along the way.

ii. APPOINTMENT CONFIRMED
Today, 9:41 AM · Your Brand

Delivery Update: Appointment confirmed for your delivery on Wed, June 4. Any questions, reply here and reference your order number.

iii. OUT FOR DELIVERY
Today, 9:41 AM · Your Brand

Delivery Update: Your delivery window is confirmed for tomorrow between 2:00 PM – 6:00 PM. The delivery team will contact you ~30 min prior to arrival.

04 · Pricing / Simple. All-in. Low cost, no fees.
BY WEIGHT & SERVICE TIER

Every White Glove rate below is all-in. Pricing covers the 4-hour delivery window, signature on delivery, and pallet removal — across all three service levels. Weight tiers are based on actual freight weight at the WG Agent warehouse — keeping every customer informed and confident.

Service level 0–250 LBS 251–350 LBS 351–600 LBS 601–1000 LBS
TIER 01
Outside delivery w/ signature
DOOR
$170 $176 $190 $249
TIER 02 · MOST CHOSEN
Room of Choice
RoC
$196 $206 $218 $264
TIER 03
White Glove light assembly
WGLA
$262 $274 $309 $369
Every tier includes ✓ 4-hour delivery window ✓ Signature required ✓ Pallet removal ✓ SMS + email tracking ✓ 2-person team
05 · Service notes & add-ons / Transparent. Quoted upfront.

Additional site time

$52 per each additional 15 minutes on-site after the initial 30 minutes included.

Additional stairs

1 flight included. $45 per each additional flight of stairs beyond the first.

Time-specific window

All shipments include a 4-hour window. $95 for time-specific delivery.

Why partners choose GFR

A White Glove network orchestrated on one platform.

One vendor, one rate sheet, one consignee experience — backed by GFR's national White Glove agent network, real-time SMS visibility, and senior freight specialists on call when something needs a human. Built to keep your customers confident from order to setup.

Talk to Ben about a program
  • National 2-person WG agent network
  • Real-time tracking · SMS + email
  • Photo proof at pickup & delivery
  • Sub-10-minute support response
  • Claims & dispute management
  • Single source of truth — one bill
Program lead
Ben Pobanz · (770) 807-4979
Request a rate sheet